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ProVenueNet News
Tickets.com Team Building Thank You |
 Updated: Thu, 5 Aug 2010 12:17:46 BST |
| All,
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4th August 2010 - Important Service Desk Support Information |
| Updated: Fri, 16 Jul 2010 11:26:08 BST |
| Hopefully, you have all receieved an email from me already regarding the changes to the Service Desk support service for the afternoon of Wednesday, 4th August 2010.
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Job Vacancy: ProVenue Databox™ Supporter for our Service Desk |
| Updated: Wed, 23 Jun 2010 9:33:11 BST |
| Tickets.com is a leading global live event ticketing service provider and is a primary choice for thousands of top entertainment and sports venues. The company serves over 500 clients across Europe comprising of leading organisations from the fields of performing arts, visitor attractions and sport.
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Dundee Football Club Go Live with PVM! |
| Updated: Thu, 20 May 2010 15:29:43 BST |
| Tickets.com welcomes Dundee Football Club who have recently gone live with ProVenueMax®.
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UK Support Helpdesk retains 3 stars in SDI accreditation |
| Updated: Thu, 13 May 2010 16:35:31 BST |
| Tickets.com UK Support helpdesk retains 3 stars in Service Desk Institute annual audit. As an SDI (Service Desk Institute) accredited site the UK Support desk at Tickets.com receives an annual audit from external auditors to measure their conformance to a range of standards designed to promote best practice in the IT helpdesk environment.
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Databox Supporter Opportunity (Maternity Cover) |
| Updated: Thu, 20 May 2010 9:03:25 BST |
| Tickets.com is a leading global live event ticketing service provider and is a primary choice for thousands of top entertainment and sports venues. The company serves over 500 clients across Europe comprising of leading organisations from the fields of performing arts, visitor attractions and sport.
Read more... |
VAT Rate Change Announced (UK) - January 2010 |
| Updated: Tue, 8 Dec 2009 9:31:05 GMT |
| The chancellor has announced that the standard rate of VAT will return to 17.5%, effective from 1st January 2010, which means that the sale of standard-rated goods or services should be charged at this new rate on or after this date.
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Career Opportunities with Tickets.com |
| Updated: Fri, 31 Jul 2009 12:04:02 BST |
| We are always interested to hear from customers who would like to develop their experiences of the ticketing industry by joining our friendly Tickets.com team.
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SDI audit result 2008 - Site certification score rises for third year in a row |
| Updated: Tue, 25 Nov 2008 12:50:09 GMT |
| Tickets.com have completed their annual SDI (Service Desk Institute) with a glowing report. We have not only successfully maintained our SDI 3-star accreditation for our UK and European Service Desk operations but increased the overall rating. Tickets.com is the only ticketing software supplier that has secured IT Service Desk accreditation. Read more... |
New Service Level Agreement |
| Updated: Wed, 27 Aug 2008 11:15:34 BST |
| Tickets.com has drawn up a new Service Level Agreement which has been sent out to all customers. We hope that this will clear up some confusion over which support services are offered when, and also standardise our service across the different products that we support. We have tried to provide the services which we believe our customers require at the times they require them. Please sign and return your agreement as soon as possible. If you have any queries about it then please speak to a member of our Sales department. Read more... |
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