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Tickets.com Team Building Thank You

CS News Updated: Thu, 5 Aug 2010 12:17:46 BST
All,

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4th August 2010 - Important Service Desk Support Information

CS News Updated: Fri, 16 Jul 2010 11:26:08 BST
Hopefully, you have all receieved an email from me already regarding the changes to the Service Desk support service for the afternoon of Wednesday, 4th August 2010.

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Job Vacancy: ProVenue Databox™ Supporter for our Service Desk

CS News Updated: Wed, 23 Jun 2010 9:33:11 BST
Tickets.com is a leading global live event ticketing service provider and is a primary choice for thousands of top entertainment and sports venues. The company serves over 500 clients across Europe comprising of leading organisations from the fields of performing arts, visitor attractions and sport.

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Dundee Football Club Go Live with PVM!

CS News Updated: Thu, 20 May 2010 15:29:43 BST
Tickets.com welcomes Dundee Football Club who have recently gone live with ProVenueMax®.

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Tickets.com helps local environment

General News Updated: Thu, 13 May 2010 16:36:34 BST
At the end of September a group of Tickets.com staff teamed up with a local environmental group to assist in some conservation work as part of the company’s commitment to the environment.

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UK Support Helpdesk retains 3 stars in SDI accreditation

CS News Updated: Thu, 13 May 2010 16:35:31 BST
Tickets.com UK Support helpdesk retains 3 stars in Service Desk Institute annual audit. As an SDI (Service Desk Institute) accredited site the UK Support desk at Tickets.com receives an annual audit from external auditors to measure their conformance to a range of standards designed to promote best practice in the IT helpdesk environment.

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Tickets.com at the ETT

Sales News Updated: Thu, 13 May 2010 16:21:43 BST
Following our successful tour across the UK and Ireland the Tickets.com road show team joined up with our Dutch and German colleagues for Europe Talks Tickets in Amsterdam. This year’s ETT turned out to be our busiest yet and also had the most number of delegates at one stand in one go! Rather than bringing a bottle the delegates had to bring their own furniture and by the end of this particular session there was standing room only! The majority stayed on as the stand then dimmed it’s lights for the evening and was converted into a miniature wine bar with classical music, fine wine and hors d’ouvres.

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Databox Supporter Opportunity (Maternity Cover)

CS News Updated: Thu, 20 May 2010 9:03:25 BST
Tickets.com is a leading global live event ticketing service provider and is a primary choice for thousands of top entertainment and sports venues. The company serves over 500 clients across Europe comprising of leading organisations from the fields of performing arts, visitor attractions and sport.

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VAT Rate Change Announced (UK) - January 2010

CS News Updated: Tue, 8 Dec 2009 9:31:05 GMT
The chancellor has announced that the standard rate of VAT will return to 17.5%, effective from 1st January 2010, which means that the sale of standard-rated goods or services should be charged at this new rate on or after this date.

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Career Opportunities with Tickets.com

CS News Updated: Fri, 31 Jul 2009 12:04:02 BST
We are always interested to hear from customers who would like to develop their experiences of the ticketing industry by joining our friendly Tickets.com team.

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Silver Award for Tickets.com in Green Achiever Scheme

General News Updated: Mon, 22 Jun 2009 10:43:22 BST
A Buckinghamshire business that specialises in providing integrated ticketing solutions designed to enable entertainment and sports organisations to sell tickets to consumers under the clients' brand, is the latest business prepared to demonstrate its green credentials to suppliers and customers, seeking such organisations.

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SDI audit result 2008 - Site certification score rises for third year in a row

CS News Updated: Tue, 25 Nov 2008 12:50:09 GMT
Tickets.com have completed their annual SDI (Service Desk Institute) with a glowing report. We have not only successfully maintained our SDI 3-star accreditation for our UK and European Service Desk operations but increased the overall rating. Tickets.com is the only ticketing software supplier that has secured IT Service Desk accreditation.



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Community Work at YMCA in Milton Keynes

General News Updated: Tue, 4 Sep 2008 12:18:50 BST
Tickets.com Ltd are supporting a local community project with the YMCA in Milton Keynes. This project aims to redecorate a room that is currently not used and make it an attractive meeting/training room. The idea behind the room is to provide facilities for hire to local companies to hold meetings and away days for staff and as a potential venue for demonstrations/product exhibitions. The revenue from room hire will go to support the work of the homeless project and the catering will be provided by the young people of MacIntyre, from their newly opened cafe with all proceeds going to support their work.

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Irish Tickets.com community grows

Sales News Updated: Thu, 4 Sep 2008 10:33:16 BST
The Hawk's Well Theatre in Sligo, Ireland, have recently signed a five year deal for a ProVenueDatabox ticketing and marketing system with ProVenueOnline real-time internet ticketing and hope to introduce their improved service later on this year.

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New Service Level Agreement

CS News Updated: Wed, 27 Aug 2008 11:15:34 BST
Tickets.com has drawn up a new Service Level Agreement which has been sent out to all customers. We hope that this will clear up some confusion over which support services are offered when, and also standardise our service across the different products that we support. We have tried to provide the services which we believe our customers require at the times they require them. Please sign and return your agreement as soon as possible. If you have any queries about it then please speak to a member of our Sales department.

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